Employee Burnout & Mental Health: Unique Impacts on Women in the New Workplace
📅 Tuesday, September 20, 2022
🕛 1:30 – 2:30 pm et
📍 Zoom
Women in Leadership InitiativeEmployee Burnout & Mental Health: Unique Impacts on Women in the New Workplace
Burnout remains a significant challenge for employee and employer alike and shows up differently by population and age group. And although there is no well-established playbook for improving employee mental health and well-being, there are opportunities for leaders to drive material change.
On September 20, 2022, the Massachusetts High Technology Council’s Women in Leadership Initiative (WIL) explored these issues and practical strategies employers are pursuing to foster well-being in the workplace. Hosted in collaboration with 2022 WIL Sponsor PTC and Knowledge Partner McKinsey & Company, Employee Burnout & Mental Health: Unique Impacts on Women in the New Workplace featured industry experts:
Joanne T. Ayoub, Vice President of Human Resources for Beth Israel Deaconess Medical Center
Kana Enomoto, Senior Knowledge Expert; Director of Brain Health for the McKinsey Health Institute
Jenna Smith, Director of North America Marketing at PTC
Louisa G. Sylvia, Ph.D., Associate Director of the Dauten Family Center for Bipolar Treatment Innovation and Director of the Office of Women’s Careers at Massachusetts General Hospital; and Associate Professor of Psychology at Harvard Medical School
Session Highlights & Key Takeaways
According to the World Health Organization, burnout is an occupational phenomenon, driven by a chronic imbalance between job demands (e.g., workload pressure and poor working environment) and job resources (e.g., job autonomy and supportive work relationships).
Findings from recent research from the McKinsey Health Institute reveal:
7/10 employees in 2021 were struggling or suffering, rather than thriving in their overall lives globally
85% of US employees across industries strongly agree that workplace stress affects their mental health
Over 1 in 4 employees in the U.S. report experiencing symptoms of burnout
Despite the mental health challenges experienced by employees in the workplace, a real disconnect among employers exists:
71% of employers believe they are supporting employees well, while only 27% of employees feel supported
75-95% of negative workplace outcomes are the result of toxic workplace behavior
Women working from home experience higher rates of mental health challenges
Toxic workplaces are a major cost for employers and strong predictors of attrition. Those experiencing burnout symptoms are 6x more likely to want to quit
Some of the impactful actions that employers and employees can take to address the causes and symptoms of burnout are:
Build an infrastructure of support and predictability
Rebalance workloads and accommodate flexible schedules
Establish a culture of psychological safety, inclusion/allyship and trust
Make mental health a strategic priority:
look at everything–attrition rates, employee relations/HR engagement, absenteeism, performance management trends, etc.
Encourage employees to adopt the practice of MEDS:
-
- Mindfulness/medication
- Exercise
- Diet
- Sleep and social support
Watch the Webinar
Featured Speakers
Joanne T. Ayoub
Vice President of Human Resources
About
Jo Ayoub is the Vice President of Human Resources for Beth Israel Deaconess Medical Center, a major teaching hospital of Harvard Medical School with a workforce of 11,000 employees and 3,000 physicians.
Working closely with the senior team, administrative and physician leaders alike, she is responsible for building leadership capacity across the BIDMC and for designing and implementing interventions aimed at increasing organization-wide performance—ultimately helping to improve the delivery of care to patients and quality of work life for employees. During the past 3 years, Jo stepped up as a key leader in developing strategy and operationalizing organizational goals related to Diversity, Equity and Inclusion. As a long-standing leader in the organization, Jo has earned a reputation as a trusted confidant and for her ability to bring people together to achieve lasting change.
With over 35 years of experience in the field of Human Resources, Jo’s expertise is in executive coaching, large group facilitation, conflict and mediation, talent management, and employee engagement. She holds a Bachelor of Arts degree in Psychology from Marlboro College as well as a Certificate in Negotiation and Conflict Resolution from the Harvard School of Public Health; Jo is a Lore certified Executive Coach and is also certified in a number of assessment instruments such as the Hogan and Myers-Briggs.
During the past 15 years, Jo has consulted on numerous international healthcare projects in Turkey, Greece, India, Saudi Arabia, Qatar and the UAE, focused on Human Resources and leadership development. She serves as faculty for the Institute of Healthcare Improvement and is also Past-Chair of Fenway Health. Jo is an active member of the Human Resources Leadership Forum (HRLF).
Kana Enomoto
Senior Knowledge Expert; Director of Brain Health for the McKinsey Health Institute
About
Kana Enomoto is the director of brain health for the McKinsey Health Institute, where she specializes in behavioral health, public health, and delivery-system reform.
Kana has more than 20 years of experience as a federal executive in mental-health and substance-use policy, data, programs, and practice improvement. Kana is a global thought leader and accomplished executive with a strong record of achieving public-policy goals, delivering programmatic impact, and inspiring organizational and social change.
Since joining McKinsey in 2019, Kana cofounded the Center for Societal Benefit through Healthcare to address underinvested areas of health with a focus on behavioral health. In addition, Kana has supported a wide range of clients, including government entities, payers, providers, investors, employers, and not-for-profit organizations to better serve people with, or at risk for, mental and substance-use disorders.
Prior to joining McKinsey, Kana was acting administrator for the Substance Abuse and Mental Health Services Administration, where she provided executive direction and policy leadership. She also served as senior advisor in the US health and human services agency, where she provided strategic guidance on efforts to combat the opioid epidemic.
Prior to entering government, Kana did health research and clinical services with a focus on mental health and trauma for minority patients. She has received awards in recognition of her work, including the Arthur S. Flemming Award, the American College of Mental Health Administration King Davis Award, and the Secretary’s Award for Distinguished Service.
Jenna Smith
Director of North America Marketing
About
Jenna Smith is the Director of North America Marketing at PTC.
In her role, she is responsible for overseeing demand generation for North America as well as global events. Jenna brings a strong marketing and event background to this role. Joining PTC in 2014, she began on the Field Marketing team and has had various roles including being responsible for augmented reality marketing and major global events.
Jenna earned an M.S. in Marketing and a B.S. in Hospitality Business from Southern New Hampshire University. In her spare time, you can find her watching Bravo or spending time with her husband, Andrew, and four daughters, Harper, Layla, Avianna, and Sawyer.
Louisa G. Sylvia, Ph.D.
Associate Director, Dauten Family Center for Bipolar Treatment Innovation; Director, Office of Women’s Careers, MGH and Associate Professor of Psychology, Harvard Medical School
About
Dr. Louisa Sylvia is a psychologist & Associate Director at Dauten Family Center for Bipolar Treatment Innovation at Massachusetts General Hospital, Director of the Office for Women’s Careers at MGH and an associate professor at Harvard Medical School.
Her major research interests are developing resilience & wellness programs for individuals with mood disorders. She’s published 150+ peer-reviewed manuscripts, co-authored a workbook for Bipolar II Disorder, authored the Complete Wellness Workbook for Bipolar Disorder and presented her work at numerous conferences around the world. Dr. Sylvia developed six in-person, psychosocial-based treatments for people w/ depression, four online psychosocial interventions for stress, & launched a new stepped-care, team-based treatment approach for bipolar disorder. Dr. Sylvia is a prominent educator & mentor in her field. She has spoken nationally on the importance of role models & mentors for women & currently oversees faculty development for women at MGH.
Dr. Sylvia received her Bachelor of Arts degree with honors from Wesleyan University in Middletown, CT. She received her doctoral degree in Clinical Psychology at Temple University in Philadelphia, PA and completed her psychology internship at McLean Hospital in Belmont, MA. Dr. Sylvia is a member of the International Society of Bipolar Disorders, Society of Research and Psychopathology, Association of Behavioral and Cognitive Therapies and World Congress of Behavioral and Cognitive Therapy.
Dr. Louisa Sylvia is a staff psychologist and associate director at Dauten Family Center for Bipolar Treatment Innovation at Massachusetts General Hospital, director of the Office for Women’s Careers at Massachusetts General, and an associate professor at Harvard Medical School. Dr. Sylvia’s major research interests are developing resilience and wellness programs for individuals with mood disorders. She has received funding to develop in-person, therapist administered lifestyle and sleep interventions for individuals with serious mental illness as well as online, self-directed programs to increase physical activity and overall wellness.
Dr. Sylvia has published over 150 peer-reviewed manuscripts in her area of specialization, co-authored a workbook for Bipolar II Disorder, authored the Complete Wellness Workbook for Bipolar Disorder as well as presented her work at numerous local, national and international conferences. She has developed six in-person, psychosocial-based treatments for individuals with depression and four, online psychosocial interventions for stress as well as developed and launched a new stepped-care, team-based treatment approach for bipolar disorder.
Dr. Sylvia is also a clinician who treats patients with mood and anxiety disorders as well as a prominent educator and mentor in her field. She has spoken nationally on the importance of role models and mentors for female faculty and currently oversees faculty development for women at Massachusetts General Hospital.
Dr. Sylvia received her Bachelor of Arts degree with honors from Wesleyan University in Middletown, CT. She received her doctoral degree in Clinical Psychology at Temple University in Philadelphia, PA and completed her psychology internship at McLean Hospital in Belmont, MA. Dr. Sylvia is a member of the International Society of Bipolar Disorders, Society of Research and Psychopathology, Association of Behavioral and Cognitive Therapies and World Congress of Behavioral and Cognitive Therapy.
Relevant Readings
Addressing Employee Burnout: Are you Solving the Right Problem?
McKinsey Health Institute
Employers have invested unprecedented resources in employee mental health and well-being. With burnout at all-time highs, leaders wonder if they can make a difference. Our research suggests they can.
5 Ways Employers Can Support Women’s Mental Health
Harvard Business Review
Covid-19 has had a profound impact on employee mental health and well-being. The authors describe the disproportionate impact the pandemic has had on the mental health of three important employee groups: mothers, senior-level women, and Black women.
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2022 Annual Sponsor
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